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Support

Help with WallGlass for iPad

Contact

Write to us and include your iPad model, the iPadOS version and, for Home Assistant questions, your Home Assistant version. We answer within two working days.

support@wallglass.app

Getting started

  • Keep the display on. Plug the iPad in and turn on Settings › Display › Keep Awake. Faces dim automatically at night.
  • Pick faces. Long-press any face, or open Settings › Faces, to enable the ones you want and give each its own wallpaper.
  • Edit the dashboard. Long-press the Home face until the tiles wiggle, then drag, resize or add tiles with the + button.
  • Swipe up from a face for the Home Screen of apps and widgets; swipe down to return.

HomeKit

  • WallGlass shows the home selected in Settings › Home. Accessories must already be set up in Apple's Home app on the same Apple Account.
  • Cameras and the doorbell pop-up need a home hub (HomePod or Apple TV) for remote and background access.
  • If the doorbell pop-up does not appear, open Settings › Doorbell. It shows whether a doorbell service was found and the time of the last ring.

Home Assistant

  1. In Home Assistant, open your profile (bottom-left) and create a Long-lived access token. Copy it.
  2. In WallGlass, open Settings › Home Assistant. Tap Find on Network, or type the URL (for example http://homeassistant.local:8123 or your remote address). Paste the token.
  3. Add a dashboard face: open the Faces gallery, tap Add Home Assistant Dashboard and choose the dashboard and view.

Self-signed certificates can be allowed in the same settings screen. The free plan includes one dashboard; Pro allows three.

WallGlass Pro

  • Manage or cancel the subscription in iPadOS Settings › Apple Account › Subscriptions.
  • Bought it on another iPad? Settings › WallGlass Pro › Restore Purchases.
  • Refunds are handled by Apple at reportaproblem.apple.com.

Privacy

WallGlass has no servers and collects nothing. The full Privacy Policy lists every permission and what it is for.

Requirements

iPad with iPadOS 26 or later. HomeKit features need accessories set up in Apple's Home app. Home Assistant features need Home Assistant 2023.4 or later.